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FAQ: FAQ

Can I go in water while wearing V.Shaunasse?

Yes, you most definitely can! You may need to tighten the strings once you do get in the water because it does get heavier when wet, so you will need to adjust the support. Simply tie the straps tighter and you're good to go!

How long until I receive my crochet piece?

V.Shaunasse aims to complete all orders within 5 business days, but we ask that you allow about 10 business days or more, depending on the size of the order.

Will it unravel?

No. The crochet technique is secured so that it can not simply be pulled out. However, if the crochet piece is cut, it will unravel as would any piece of clothing. Treat with care!

How do you wash it?

It is best to handwash and lay flat to air dry, however a washer and dryer can be used on low/delicate settings. Wash in cold water, no bleach. Before putting it in a washer or dryer, ensure that the strings are tied together so that they do not get tangled in the process. Ensure the dryer is set to low heat.

Which payment methods do you accept?

You can choose to pay in cash by clicking the 'Manual Checkout' button, or you can pay via Paypal. If you choose to pay in cash, please ensure you provide your telephone contact.

What is your return policy?

All sales are FINAL. No refunds allowed. You are offered a 1 week period to make amendments to your piece if you are unsatisfied. Otherwise, the sale is deemed closed.

Don’t see your question?  Click the button below to get started with contacting us! We welcome any additional questions you may have.

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